Service Designer

 

The Role

We’re looking for a Service Designer with UX twist to join our design studio in Helsinki. Together with a team of designers and developers, you will solve clients challenges by shaping and reshaping products and services. The team will always be working in close co-operation with the business and the end users.

You bring a mindset of viewing problems as opportunities, and have the ambition to make every experience valuable. The practices and tools you use have been cultivated by working professionally in challenging projects. You are confident in communicating your ideas to stakeholders and team members in a tangible way.

Your passion is combining business requirements with user insights and creating outstanding experiences

Key requirements

Communication - You have excellent presentation skills, as you need to communicate and explain your ideas to variety of people from business executives to developers. You may be leading the team and design direction. You understand the value of empathy towards end users and are able to translate that to meaningful stories.

Experience - 3-5 years of industry experience creating service design, information design, interaction design and working in cross-disciplinary design and front-end development teams.

Design and systems thinking mindset - You apply design thinking to whatever you do. And as you’re our champion in client organisations, you present creative thinking to clients and guide them through customer-centered design process. As we work with complex industries and organisations, understanding client organisations and processes is crucial to success.

 
 

Other requirements- Working in client premises

  • Conduct and facilitate workshops with different methods

  • Map out user and business requirements, and make concepts out of those

  • Ability to estimate business and user benefits of created concepts

  • Knowledge of UX design and tools of your choice

  • Bridge builder between business, design and development

  • Holistic view to things

  • Support the sales team by creating high level solutions and identifying business opportunities

  • Working proficiency in Finnish

Reasons to work with us

We provide the best colleagues, a competitive salary, and a huge range of benefits. Besides interesting assignment, you can enjoy extra-curricular activities such as board game nights and internal hackathons. We also do a lot of cool stuff in during working time, including coffee tastings, Friday buns, yoga and afternoon break gymnastics.

Intergalactico is the Nordcloud Design Studio serving clients in all design needs.

We’d love to hear from you, fill the application below!

Any questions?

Antti Lavio

Senior Service Designer, Design Team Lead

antti.lavio@nordcloud.com